# Troubleshooting For quick assistance, simply click the chat button at the bottom right of your dashboard. Our team typically responds quickly. Please keep in mind that we operate in the European time zone, so we'll get back to you as soon as we can!\ \ if you need immediate assistance, send an email to --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://emailpref.gitbook.io/emailpref-documentation/general/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.